Shipping & Delivery Policy — Mfoks Fabrics & Clothing

This shipping policy explains how Mfoks Fabrics & Clothing handles order dispatch, delivery, and support.

We are committed to delivering your orders safely, transparently, and on time.

Below are our shipping timelines, charges, and delivery terms for domestic and international customers.

This page is designed to keep every update clear, practical, and easy to review before you order.

📦 Order Processing Time

All orders are processed and dispatched within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Our policy applies after payment confirmation and helps set expectations before dispatch.

Processing time may vary slightly during high-order periods, but we aim to keep dispatch prompt and reliable.

🚚 Domestic Shipping (Within India)

We ship across India using trusted courier partners such as Delhivery, Bluedart, DTDC, and other reliable logistics providers.

This page covers expected delivery windows, but actual movement depends on destination and courier operations.

Delivery timelines may vary due to weather, courier delays, public holidays, or unforeseen logistical issues.

Remote locations may require more time, especially when local courier coverage is limited.

Our policy is intended to give realistic guidance rather than guaranteed delivery dates.

💳 Shipping Charges (India)

Prepaid Orders

• Free Shipping across India
• Use code SAVE10 for an additional 10% OFF

This page keeps prepaid terms simple and transparent for customers across India.

Cash on Delivery (COD)

• COD available with an additional fee of ₹50–₹80 depending on location
• COD orders may require verification before dispatch

For COD orders, charges depend on serviceability and delivery location.

Verification helps us process COD orders more securely and reduce failed delivery attempts.

✈️ International Shipping Policy

We offer international shipping to select countries including the USA, UK, Canada, Australia, and more.

Orders are shipped via DHL, FedEx, UPS, or ShipGlobal depending on destination and service availability.

• Estimated delivery: 6–12 business days
• Duties & Taxes: Import duties or VAT may apply depending on the destination country
• Customers are responsible for customs charges unless shipment is marked DDP (Duty Paid)

This shipping policy does not control customs clearance timelines in the destination country.

International schedules can change based on regulations, carrier routing, and local import checks.

If you monitor parcel movement through a carrier page or a service such as marinetraffic, timing may still vary.

📦 Order Tracking

Once shipped, you will receive a tracking link and AWB number via email and SMS.

You can also track your order through your Mfoks customer account dashboard.

Tracking updates usually begin after handover to the courier partner.

Our page encourages customers to review tracking regularly for the latest delivery status.

❗ Delayed, Missing, or Lost Shipments

If your order does not arrive within the expected timeframe, please contact us:

📧 Email: info@mfoks.com
📱 WhatsApp: +91 7597878011

We will coordinate with the courier partner and keep you updated.

This shipping policy supports timely assistance when shipments are delayed, missing, or reported lost.

We recommend contacting us with your order details so we can review the case faster.

📍 Incorrect Address / Delivery Attempts / Non-Acceptance

Please ensure your shipping address and contact details are accurate at checkout.

Mfoks is not responsible for delays caused by incorrect address details, unreachable phone numbers, or failed delivery attempts.

If an order is returned due to non-acceptance or incorrect address, a ₹150 reverse shipping fee will be deducted, and the remaining amount will be issued as store credit.

This policy helps reduce avoidable delivery issues caused by incomplete or incorrect checkout information.

Please review your address carefully, as reattempts may depend on courier rules and local serviceability.

📦 Packaging & Fabric Safety

All orders are securely packed to protect fabrics during transit.

We strive to use eco-friendly and recyclable packaging wherever possible.

Our page also reflects our focus on careful handling from packing to final delivery.

🤍 Our Commitment

We aim to provide a smooth, transparent, and reliable shipping experience.

If you ever have questions about shipping, tracking, or delivery, our support team is always happy to help.

This page is part of that commitment to clear communication and dependable customer support.

📞 Customer Support

For any question about this shipping policy, please contact our team.

📧 info@mfoks.com
📱 +91 7597878011
🌐 www.mfoks.com